The second-hand marketplace Shoppers Share Anger About Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has revised its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Online Platforms Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification versus the original listing because of the remapping.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Updates
Before the change, the measurements included numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change to its shipping options after backlash from users.
